suuperWHATSAPP · 4 MIN READ
How to Connect WhatsApp to Your AI Workflow
WhatsApp is where your customers already message you. Connecting it to an AI assistant means every message gets an answer, and every lead gets recorded.
Use the official API
Suuper connects through Meta's official WhatsApp Cloud API. Unofficial WhatsApp tools risk getting your number banned.
One knowledge base
Your WhatsApp assistant answers from the same knowledge as your website chat, so customers get consistent answers on every channel.
Decide when a person takes over
High-value or sensitive conversations should reach a person. With Suuper, your team can take over any WhatsApp chat from the inbox.
Record what happens
A WhatsApp lead can be saved in your Leads app and trigger a workflow that alerts your team, so nothing stays buried in a chat thread.