SuuperSuuper

Changelog

Every release, logged.

Suuper ships fast. Here's what's new, what changed, and what's coming.

v1.8

Unified analytics & escalation alerts

  • New /dashboard/analytics page with hourly heatmap and per-channel breakdown
  • Top unanswered questions clustered with one-click 'Add to KB' shortcut
  • WhatsApp escalation alerts to the founder phone when AI hits fallback
  • Conversation badges for escalated chats in the unified inbox
v1.7

Facebook Messenger bot

  • Connect Facebook Pages via Meta Graph API
  • Configurable persistent menu with up to 3 buttons
  • Quick replies and typing indicators
  • Same knowledgebase brain across all channels
v1.6

Instagram DM bot

  • Native Instagram Messaging API integration
  • Story replies treated as conversations
  • Smart handling of message reactions (no awkward bot replies to ❤️)
  • Test mode lets you DM from your personal account
v1.5

WhatsApp bot

  • WhatsApp Business API integration via Meta
  • Founder-led setup wizard
  • Bilingual (Urdu / English) auto-detect
  • Human handoff via 'agent' or 'human' keyword
v1.4

Knowledgebase v2

  • Paste any URL to auto-extract content
  • PDF and document upload
  • Real-time index updates (changes go live in seconds)
  • Per-entry tags and channel scoping
v1.0

Suuper launches

  • AI-powered website chat widget
  • One-script-tag install
  • Founder-led WhatsApp onboarding
  • PKR 500/month and PKR 2,999 lifetime tiers